1. LEGAL USE

Under Vietnamese law, you are not allowed to engage in any business conduct of any kind such as offering or offering, selling, renting, licensing, displaying, delivering, advertising and directly or indirectly promote any products, services, data, information, images with content that violates current laws and fine customs of Vietnam.

You may not distribute, publish, or transmit unsolicited emails (spam) or other unwanted information on the Internet to other users in the system in any way.

2. COMPLIANCE

VIZ has the legal right to require you to comply with the respective Terms of Use, Privacy Policy or Agreement of Use when using the Products or Services. If it is determined that you are in breach of these terms and conditions, VIZ may unilaterally terminate or immediately suspend:

- Use Products, Services;

- Agreement to use Products and Services;

- Access management software.

VIZ also has the right to report these activities that are suspected of violating regulations to the authorities or a third party. VIZ may also cooperate with law enforcement agencies to assist in the investigation and prosecution of illegal activities according to regulations. If you would like to report any violation of these terms, please contact vietnamindustrialzone@gmail.com.

3. THIRD PARTY WEBSITE LINKS

Website vietnamindustrialzone.com may link to Websites of Third Parties. These Vendor or Advertising Websites are owned by independent entities. VIZ is not responsible, endorsed or liable for any content, advertising, or products available from such websites. You further acknowledge and agree that VIZ shall not be responsible or liable, directly or indirectly, for any damage or loss in connection with the use of or reliance on the content, products or services available on any such website. You should thoroughly research suppliers before making any transactions with a Third Party.

4. INTELLECTUAL PROPERTY RIGHTS

All content on the Website is owned by VIZ. VIZ allows you to view, download and print content when:

- Use for personal purposes, not for commercial use;

- Do not copy, publish or reuse the Content;

- Do not edit the Content;

- Quoting the source from the Website in accordance with regulations.

Except as permitted above, you are not permitted to copy, adapt or re-use the Website content without VIZ's prior written permission. To request to use the Content, you may contact us at: vietnamindustrialzone@gmail.com. If approved, you must ensure that your use of the Website content does not violate the rights and interests of other individuals/organizations and must clearly state the source from VIZ.

5. QUALITY ASSURANCE OF SERVICE PROVIDED

VIZ and VIZ's employees make every effort to ensure that the Website and the Services are always available, usable, uninterrupted, on time, accurate, safe, no bugs or viruses as well as be sure of the results achieved after using the Website, the Service.

You should be aware that this Website and the Service are based on Internet service and are subject to power outages or interruptions, external attacks and delays. In such cases, under these terms, VIZ undertakes to make every effort to remedy the disruption and to make adjustments, repairs and replacements to the extent possible to restore the system.

6. TROUBLESHOOTING

You are responsible for immediately informing VIZ when detecting a problem, actively coordinating with VIZ to fix it as soon as possible for you. In the event of an incident involving a Third Party, it is your responsibility to coordinate with the relevant parties to resolve it. You understand and accept that, in all cases, VIZ always tries to assist and remedy, however VIZ will not be responsible for damages arising from your delay or concealment.

7. LIMITATION OF US LIABILITY

VIZ will not bear any responsibility or liability for the consequences of unauthorized access to your server, Website, equipment and store data due to accident, illegal means, third-party equipment and other causes beyond the control of VIZ; As well as not responsible if the Service or Website is compromised by trojans, viruses, other malicious software programs of the outside.

As a condition of using this Website and the Service, you agree that VIZ, its directors, employees, member organizations, shareholders, agents, suppliers will not be liable to Third Parties about the loss of profits, business opportunities; damages and costs incurred directly or indirectly because of connecting to this Website or using VIZ's Services. VIZ will not bear any responsibility or liability for the quality of products, services and information of third-party websites linked to Website.

8. COMPENSATION

You are obligated to indemnify VIZ or any third party for all or any actual damages that are determined to be your fault when one of the following situations occurs:

- Violate these Terms or other VIZ Service Use Agreements;

- Violating current regulations and laws, affecting or causing damage to VIZ;

- Your unintentional or intentional wrongdoing, or your employees and agents causing harm or damage to VIZ;

- Violate any provisions or agreements in the Privacy Policy;

- Infringing upon the intellectual property rights or legitimate interests of any individual or organization that affects or damages VIZ;

- Disputes in advertising, promotion, distribution of your goods, affecting or causing damage to VIZ.

9. CONTACT INFORMATION

You can use the tool in the Connect Us section to send specific requests in the event that call center or telephone contact channels are unavailable.

10. EXCLUSION TERMS

VIZ shall not be liable for any damages arising out of or in connection with the performance of obligations delay or interruption for reasons of war, strike, natural disaster, epidemic, fire, interruption of communications, electricity and water, Internet connection services, third-party impacts or other incidents beyond the control of VIZ.

11. GENERAL TERMS

In the event that any provision of these Terms of Use (in whole or in part) becomes invalid or unenforceable for any reason, that will affect only such invalidated term or provision and shall not affect the validity of the remaining provisions. If there is a discrepancy between these Terms of Use and the Service Agreements, the most recent shall prevail.

12. PAYMENT POLICY

VIZ has a consulting and customer care department that is always ready to receive requests and information from customers. So as soon as we receive your contact, we will contact you immediately by phone or email to advise you further.

When you decide to use our services, you can choose the most suitable payment method among the 3 methods below to pay in a simple, convenient and legal way.

Option 1: Collect fees on the spot

VIZ staff will contact you and schedule a time to collect your fee when we receive your request.

Option 2: Payment via bank transfer or Internet Banking

You can go to any Bank Transaction Office, ATM or use Internet Banking feature to transfer money to our company's account.

Option 3: Pay directly at the Our Company

You can come directly to our company at the notified address to pay the value of the contract signed by the two parties.

13. RETURN AND REFUND POLICY

VIZ does not accept to cancel the contract and return the money after the customer has paid and received the requested Products and Services unless there is a prior agreement or in a force majeure situation.

VIZ is committed to always providing products/services to satisfy all customer requirements with the best quality and the most reasonable cost.